Contact

How Can We Help Today?

Whether you have a question about tool storage, a car lift, or your golf simulator order, we are happy to help.

We reply within 1 business day (Monday to Friday, 9:00 AM to 5:00 PM ET).
Reach Us

Choose Your Preferred Channel

Email
support@kelvanna.com
Replies within 1 business day
Phone
727-709-3058
Monday to Friday, 9:00 AM to 5:00 PM ET
Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.

What is your return policy?

We offer 30-Day Returns on eligible items. Please review our Return Policy page for full details on how to start a return and what qualifies.

Can I exchange an item for a different model?

Then place a new order for the item you prefer so it ships to you right away.

How do I know which product is right for my space?

Each product listing includes detailed dimensions, weight capacities, and specifications. If you still have questions about fit or compatibility, send us a message with your space measurements and we will help you narrow it down.

Do your products require assembly?

Most of our equipment, including smith machines, car lifts, and tool storage systems, does require customer assembly. Each product ships with detailed instructions and the necessary hardware to get you set up.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Order Status or Tracking
Product Specifications or Compatibility
Returns or Exchanges
Shipping Information
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Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Prompt Responses

Every email and call is answered within 1 business day so your project stays on track.

Secure Shopping

Your payment and personal information are protected with industry-standard encryption at every step.

Free Continental Shipping

Most orders ship free within the Continental U.S., with no minimum purchase required.

30-Day Returns